Effective Date: July 29, 2025
Welcome to SurveySlack. By using this website and service, you agree to follow these terms. If you don’t agree with them, please don’t use the platform.

1. Using SurveySlack
SurveySlack lets you create and share online surveys. You must be at least 13 years old to use the service. You’re responsible for keeping your account secure and for all activity under your account. If we find that you’re using the platform for spam, phishing, illegal activity, or anything harmful, we have the right to suspend or close your account without notice.

2. Subscriptions and Billing
SurveySlack offers paid plans. All payments are handled securely through Stripe. Subscriptions automatically renew unless canceled before the renewal date. You can manage your billing details and cancel your plan from your account settings. Prices for paid plans may change in the future, but we’ll notify you in advance before making any changes.

3. Cancellation and Refunds
You can cancel your subscription anytime from your account dashboard or by emailing support@surveyslack.com. We offer a full refund within 15 days of your first payment. After 15 days, no refunds will be provided unless there’s a billing error or a special case approved by support. Canceling your plan will stop future payments, but you’ll still have access to your account until the end of your current billing period.

4. Account Suspension or Termination
We reserve the right to suspend or permanently disable your account if you violate these terms, misuse the service, or break any applicable laws. You can also request account deletion by emailing support@surveyslack.com.

5. Intellectual Property
All code, content, design, and branding on SurveySlack is owned by AppTrait Solutions. You may not copy, reuse, resell, reverse-engineer, or modify any part of the platform without written permission. Anything you create on the platform — like your own surveys — is fully yours.

6. Limitation of Liability
SurveySlack is provided as-is. While we try to keep things running smoothly, we’re not responsible for any damages resulting from downtime, bugs, lost data, or any other issues. Use the platform at your own risk.

7. Privacy
We collect basic information like your email and IP address to help run the service. We use Google Analytics to understand how visitors use the site. Your data is not sold to anyone. For full details, see our Privacy Policy at https://surveyslack.com/privacy-policy

8. Changes to These Terms
We may update these terms in the future. If we do, we’ll post the updated version here. For significant changes, we’ll also try to notify you by email.

9. Contact Information
If you have any questions or concerns, contact us at:
support@surveyslack.com
Phone: 08320150395
AppTrait Solutions
202, Radhe Kishan Arcade
New Arti Society, Ghodasar
Ahmedabad, Gujarat 380050
India