Effective Date: July 29, 2025

This Privacy Policy explains how we collect, use, and protect your personal information when you use SurveySlack.

1. What We Collect
When you use SurveySlack, we may collect the following data:

  • Your email address (when you sign up or contact us)
  • Your IP address
  • Basic usage information (pages visited, time on site, etc.)
  • Payment details (processed securely by Stripe)

2. How We Use Your Information
We use your information to:

  • Provide access to our platform
  • Process payments
  • Communicate with you about your account
  • Improve the product by understanding how users interact with it
  • Send important account-related updates

We don’t sell your data. Ever.

3. Third-Party Tools We Use
We use the following third-party services:

  • Google Analytics – to monitor traffic and site usage
  • Stripe – to handle secure payments

These services may collect or store some of your data based on their own privacy policies.

4. Cookies
SurveySlack uses cookies to help recognize you when you return and to analyze site usage. You can disable cookies in your browser settings, but some features may not work properly without them.

5. Data Retention
We keep your data only as long as needed to provide the service or comply with legal obligations. If you delete your account, we’ll remove your data within a reasonable time.

6. Data Security
We use HTTPS (SSL encryption) to secure your connection to our site. Payment data is handled entirely by Stripe — we don’t store your credit card info on our servers.

While we do our best to protect your data, no system is 100% secure.

7. Children’s Privacy
SurveySlack is not intended for users under 13. We don’t knowingly collect data from children. If you believe a child has created an account, contact us and we’ll remove it.

8. Your Rights
You can contact us anytime to:

  • Access the data we’ve collected about you
  • Request corrections
  • Ask us to delete your data
  • Withdraw consent (where applicable)

9. Changes to This Policy
We may update this Privacy Policy as the service evolves. If we make significant changes, we’ll notify you by email or on the website.

10. Contact Us
If you have questions or concerns about privacy or data use, contact us at:

support@surveyslack.com
AppTrait Solutions
202, Radhe Kishan Arcade
New Arti Society, Ghodasar
Ahmedabad, Gujarat 380050
India
Phone: 08320150395