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📬 Contact Us

Email Support:
We currently offer support via email only.
📩 support@surveyslack.com

We usually reply within 24–48 hours.

🏢 Company Info

Company Name: AppTrait Solutions
Registered Address:
202, Radhe Kishan Arcade
New Arti Society, Ghodasar
Ahmedabad, Gujarat 380050
📞 Phone: 083201 50395

❓ Frequently Asked Questions

Q: How do I cancel my subscription?
A: You can cancel directly from your SurveySlack account. Just go to Account > Billing, or send a cancellation request to support@surveyslack.com.

Q: Can I get a refund?
A: We offer a full refund if you cancel within 15 days of your first payment. After that, refunds are not available.

Q: Do you offer phone support?
A: No, currently we only provide email-based support.

Q: What are your support hours?
A: We don’t have fixed support hours, but we do our best to reply to all support emails within 48 hours.